Privacy policy

March 2022

Basic information about Personal Data Protection
1. Controller Wikiloc Outdoor, S.L.
Parc Cientific i Tecnologic de la Universitat de Girona, Edificio Giroempren – Despacho A2-02, C/Pic de Peguera, 11, Girona, España.
2. Purpose and legal basis for the processing.
Managing the Website and the Applications and the provision of the Services
Improving the Services and prevent fraud and abuse.
Answering doubts and suggestions received through the means set for that purpose, such as contact forms, blogs or forums.
Sending information and updates related to the Service.
Collecting data through optional cookies for the Service.
3. Data retention Personal data will be kept for the time necessary to fulfil the purpose for which they are processed.
4. Recipients We will share your personal data with service providers that help us or give us support, or with those with whom we have a legal obligation.
5. User's rights You have the right to access, correct, eliminate, oppose, request the limiting or portability or not to be the subject of automated individual decisions of your personal data, as we explain in detail below.
6. Additional Information For further information about the Website, you may refer to:
Conditions of Use
Cookies Policy

1. DATA CONTROLLER

The processing of personal data by Wikiloc Outdoor, S.L. ("Wikiloc") is governed by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the applicable regulations at any time.

Wikiloc is the controller of the personal data collected through the website https://www.wikiloc.com including any of its subdomains or sections (the "Website") and through the applications and services for mobile devices and wearables published by Wikiloc (the "Applications") (hereinafter, the Website and the Applications are jointly referred to as the "Platforms").

This Privacy Policy governs the processing of Users' personal data by Wikiloc on the Website and the Applications, in the context of the provision of its services that allow the community to create and share outdoor routes (the "Services").

You may contact Wikiloc through any of the following means of contact:

By accessing and using the Platforms, you acknowledge that you have read and accept this Privacy Policy entirely. The date at the beginning of this Privacy Policy indicates the date of the last revision of this Privacy Policy, which shall be applicable as of the date of its publication. Wikiloc therefore recommends that you review this Privacy Policy regularly.

Some of the Services provided through the Platforms may have specific privacy policies, which will complete or, if different from this Privacy Policy, will replace the content of this Privacy Policy, and which must be accepted by the User before starting the provision of the corresponding service.

Likewise, with regard to access to and use of the Platforms, the Terms of Use and Terms of Sale shall apply.

2. PURPOSES OF PROCESSING AND LEGAL BASES FOR PROCESSING PERSONAL DATA.

2.1 Managing the Website and the Applications for the provision of the Services

Purpose of the processing: Wikiloc processes the users' data collected through the Services for the purpose of managing the Website and the Applications, as well as to provide or improve the provision of the Services, including sending emails and notifications regarding the Services, the routes requested by the user, the content accessed by the user or with information or recommendations about the Services, the Website or the Applications.

If a user does not wish to receive recommendations or notifications, he or she can deactivate it through the user's preferences page. Push notifications can also be disabled within by adjusting the settings for apps set by your device's operating system.

Categories of personal data subject to processing: The personal data that may be collected at the time of user registration, or subsequently, are the following:

Wikiloc does not collect the age or date of birth of its users. Consequently, no specific processing of personal data of minors is established. Wikiloc is only intended for users over 16 years of age. If the user is not of legal age, he/she should not register on Wikiloc.

In those cases where the user contracts a specific service, it may be necessary to provide additional information such as name, VAT number, website or contact details, which are necessary to manage and invoice the corresponding services. This information will be added to the rest of the information associated with the user and will be available in the user's Wikiloc profile, in the "Your products" tab.

Additionally, users may incorporate their routes through the Services, by recording them in the Applications (in which case the information and data of the route is collected directly) or by including geographic information, date, means of transport, duration of the route, degree of difficulty, photographs and videos taken and any comments they may have. They can also establish which are their favourite routes are, and track the activities of other users.

When the user requests the provision of Services that involve their location, such as recording a route or point of interest, or navigating a downloaded route, the provision of the Services may include the processing of their location data, which will be used for the purposes indicated below and to enable or improve the provision of the Services.

Legal basis: performance of the contract entered into between you and Wikiloc.

Processing within Garmin Connect IQ

Likewise, when the user uses the Application for Garmin Connect IQ, the Application will collect and retain the anonymous identifier of the Garmin device and associate it with the account of the user in the Services, in order to maintain the session and avoid the introduction of user and password in the uninstalls or updates of the Application. The user may at any time unlink and eliminate such association through the profile settings.

Processing of HealthKit data

The Application for Apple Watch may request the user for permission to use HealthKit data. Wikiloc does not store or share the user’s HealthKit data, nor it uses the data for any medical purpose. If the user grants the permission to use HealthKit data in the Application, the reading of the user’s heart rate shall be displayed within the Application so that the user is able to monitor such reading and, when the user is performing a compatible activity (like hiking, running or cycling), the user’s workout data will be synced to the user’s Apple Workouts. Such data shall not be processed by Wikiloc outside the local installation of the Application in the Apple Watch.

Wikiloc shall not use the user’s HealthKit data for any other purpose, including advertising, marketing or other use-based data mining purposes and will never disclose the data to third parties.

You can find more about Apple’s HealthKit Privacy policy at Apple Privacy Policy.

2.2 Improving the Services and prevent fraud and abuse.

Purpose of the processing: By using the Services, information is generated about the use of the Platform such as searches, tracking, interactions, publications or downloads, which will be used by Wikiloc to improve the Services, as well as to prevent behaviours that could lead to fraud, and to ensure the security of the Website.

Categories of personal data: identifying data we may have about you, including your IP address, and browsing data.

Legal basis: Wikiloc's legitimate interest in ensuring the security of the Website.

2.3 Answering doubts and suggestions received through the means set for that purpose.

Purpose of the processing: Any information received by Wikiloc in the Contact form available on the Website, as well as in the Forum or in the Blog will only be used for the purpose of answering queries, suggestions or complaints sent by the users of the Platforms. Likewise, personal data included in the comments in the Wikiloc.com blog will only be used for the purpose of replying to such comments or moderating the interventions in the Forum and the Blog if necessary.

Categories of personal data: identifying data: name and surname, email address.

Legal basis: Wikiloc's legitimate interest in responding to the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial to users insofar as it allows us to adequately deal with and resolve the queries raised.

2.4 Sending information and updates related to the Service.

Purpose of the processing: Sending commercial communications to users with information and news about Wikiloc Services.

Categories of personal data: identification data: name and surname, email address.

Legal basis: legitimate interest of Wikiloc to inform its users about news and offers related to the contracted Service.

2.5 Collecting data through optional cookies for the Service.

The website uses "cookies" (files that are downloaded to the user's computer/smartphone/tablet when accessing certain web pages in order to store and retrieve information about the browsing done from the device). All the information on cookies used on the Web is available at the following link: [*], from where you can configure your cookie selection.

3. DATA RETENTION

Duration of the processing of personal data.

Personal data will be kept for the time necessary to fulfil the purpose for which they were collected and, subsequently, for the periods established by the applicable regulations for compliance with legal obligations.

After that, the data will be retained for the period of time necessary to meet any type of liability (e.g., until the expiration of any liability that may arise from applicable regulations).

4. RECIPIENTS

In order to fulfil the purposes set out in this Privacy Policy, it is necessary for us to provide access to your personal data to third parties that support us in the provision of the Services we offer you, such as, for example, technology service providers.

Wikiloc maintains a forum where users can ask for help or make suggestions as well as a blog where users can make comments. Personal data that users submit to this forum or blog are subject to the provisions of this Privacy Policy, and are available to other users of the forum or blog.

The blog available on Wikiloc.com is hosted by blogger.com, who will retain the comments made therein, in accordance with their own privacy policies.

Some of the above third parties may be located in countries outside the European Economic Area that do not have equivalent data protection laws, although appropriate safeguards will be required to ensure that your personal information is protected at all times in accordance with the applicable regulations from time to time.

The mechanics of how the Services work means that some of the information provided by users will be made available to other users through the Platforms. The users who can access this information may be in any country in the world. If you do not want the information you provide during the registration process to be made available to other users, simply check the option to always keep your routes private. At any time you can modify or delete the information provided during the registration process, with the exception of your username and email address, by accessing the "My account" section. In any case, Wikiloc does not publish your email address unless the user qualifies it as "public", during the registration process or afterwards, and each user can qualify the routes he/she adds to the Services as "public" or "private". By default, the routes are public and are made available to other users. At the time of creation or at any time thereafter, they may change this rating by editing the route properties.

Any user who publishes on any part of the Website or the Applications personal information of third parties must first have obtained the consent of those third parties.

Users can also invite others to view their location in real time on a map. The user receives a notification when an invitation to follow their route has been accepted and the user can stop sharing this information at any time. Wikiloc assumes no responsibility for the risks associated with the user's decision to allow others to view their location. Furthermore, Wikiloc assumes no responsibility for the processing of personal data by the third party platforms through which the user shares the invitation.

Wikiloc.com may need to share certain information in order to comply with legal obligations, in any case, in accordance with the requirements and guarantees established by the data protection regulations.

Users may also invite others to view their real-time location on a map. The user receives a notification when an invitation to follow his/her route has been accepted and the user may stop sharing this information at any time. Wikiloc assumes no responsibility for the risks associated with the user's decision to allow others to view their location. Furthermore, Wikiloc assumes no responsibility for the processing of personal data by the third party platforms through which the user shares the invitation.

5. USER’S RIGHTS

Wikiloc guarantees the exercise of the rights of access, rectification, erasure, limitation and portability of the data, which the applicable legislation establishes in favour of the Users.

At any time, Users may access and modify their data as well as cancel the account and the processing of their personal data directly in the "My Account" section of the Website.

In addition, any data subject who wishes to exercise any of the aforementioned rights may do so at the address of the data controller set forth in this Privacy Policy or at the following email address , making clear reference in the subject of the message to the exercise of the corresponding right and addressing the email to the attention of Wikiloc's administrators.

Wikiloc will reply to the request addressed to it in any case, regardless of whether or not the personal data of the data subject is included in its files. In the event that the request does not meet the requirements specified in the first paragraph, Wikiloc will request the correction of such requirements. In any case, the User is entitled to seek the protection of the Spanish Data Protection Agency through its website www.agpd.es.


COOKIE POLICY

The Website uses cookies to facilitate and customize user navigation through the Website, with technical, analytical purposes as well as to show personalized advertisement.

A cookie is a small piece of text that web sites you visit send to the browser to allow the web site to remember information about your visit. The cookies are downloaded to device from the Website and they are used to register certain interactions with the browser, storing data that can be updated and recovered. Wikiloc uses cookies to remember preferences such as your language preference for navigating on the Website, increasing the relevance of the ads you see, count the number of visitors on pages or allow you to log in to download content and access your personal space.

Wikiloc cookies help provide additional functionality to the Website and help Wikiloc analyze the Website usage more accurately. For instance, the Website may set a cookie on the user’s browser that prevents the user from having to remember and then enter a password more than once during a visit to the Website. On most web browsers, users will find a "help" section on the toolbar. Wikiloc refers to this section for information on how to receive notification when receiving a new cookie and how to turn cookies off. Wikiloc informs users that allowing the use of cookies by their browser will permit users to take advantage of some of the Website's features.

What kind of cookies can be used?

Depending on the entity that manages them:

Own cookies: These cookies are those which are sent to the user’s device from the equipment or domain operated by Wikiloc

Third party cookies: These cookies are those that are sent to the user’s device from an equipment or domain that is not operated by Wikiloc, but rather by a third party which handles the data received through the cookies.

Depending on the period of time they remain activated:

Session cookies: These cookies are those applied to allow for a follow-up on the activity of the user during one session. Once the user has left the Website, when the user accesses it again, the previous activity history is not treated.

Permanent cookies: These cookies are those which allow the Website to save the user’s information and their settings from previously set configuration, in order to offer a simpler and swifter access, such as remembering the information provided as regards preferences or favorites, among others.

Depending on its purpose:

Technical cookies: These cookies are those which allow the user to browse throughout the Website and the use of different options or services, such as to access secure sessions, to use security features while browsing, to store content for its use in videos or sounds or to share content on social networks.

Analytical and measuring cookies: These cookies are those which allow for counting the number of users and perform measurement and statistical analysis regarding the users’ use with the aim to implement improvements. Furthermore, these cookies are used to measure the user traffic visiting the Website so as to extract the pattern of the users’ visits.

Preferential or personalized cookies: These cookies are those which allow for saving information so that the user can access the Website with specific characteristics that can differentiate the experience on a user by user basis in regards to the language, the number of entries shown in a search, the layout or the content of the service based on the browser type the user relies on to access the service or even the location from which the service is accessed, etc.

Behavioral advertising cookies: In regards to the previously mentioned cookies, bear in mind that preferential or personalized cookies can be Absolutely Necessary, that are those cookies which allow for the communication between the user’s personal device and the Internet or that render services resulting from the explicit request of the user. In those cases, the user’s consent is not required, yet we give an explanation of them to have a fuller understanding of the technology used on the Website. The remaining cookies will be used only if the user has authorized them on the panel or the first layer of consent.

Wikiloc uses the following cookies:

Entity Type Purpose Domain where it is installed Third party access Expires after
wklsuuntowkl Technical - Strictly Necessary Render the Services requested by the user Wikiloc   1 hour
wluseruuidl Technical - Strictly Necessary Render the Services requested by the user Wikiloc   30 days
JforumSSO Technical - Strictly Necessary Render the Services requested by the user Wikiloc   once the browser is closed
wikiloc_next Technical - Strictly Necessary Render the Services requested by the user Wikiloc   30 days
cookieNotice Technical - Strictly Necessary Render the Services requested by the user Wikiloc   6 months
wl_forum_u Technical - Strictly Necessary Render the Services requested by the user Wikiloc   1 day
wl_forum_k Technical - Strictly Necessary Render the Services requested by the user Wikiloc   1 day
wikiloc_share Technical - Strictly Necessary Render the Services requested by the user Wikiloc   6 months
wikiloc_locale Technical - Strictly Necessary Render the Services requested by the user Wikiloc   6 months
wikiloc_cookie_consent Technical - Strictly Necessary Render the Services requested by the user Wikiloc   1 year
SESSION Technical - Strictly Necessary Render the Services requested by the user Wikiloc   once the browser is closed
__cfduid Technical - Strictly Necessary Cookie related to CloudFlare service in order to determine the security of the visit Wikiloc Cloudfare 1 month
_ga Analytical This is a Google Cookie is used to differentiate one-time users and calculate the visitor data, sessions and campaigns for the analytical reports for the Website Wikiloc Google 6 months
gat Analytical This is a Google Cookie used to accelerate the rate of requests, limiting the gathering of data from highly trafficked sites. Wikiloc Google 1 minute
_gid Analytical This is a Google Cookie is used to identify a one-time user in just one day. Wikiloc Google 1 day

How to disable cookies in your browser

Browsers allow you to configure the acceptance or rejection of cookies. These settings depend on each browser but you can usually find them under "Options" or " Preferences" on the browser’s main menu.

More information can be found on how to deactivate cookies depending on which browser is used in the instructions below:

In addition, if you wish to modify your Cookies settings, you can do so at any time using the button available on the Privacy Policy page.

For even more information about cookies and behavior advertising: https://www.allaboutcookies.org and https://www.youronlinechoices.com.